top of page

Support Plans & Service Agreements

Choose a plan that achieves your particular goals.

We offer a range of plans and warranties to improve the overall productivity of your lab, the long-term performance of your instrumentation, and your total cost of ownership.

  • Multiple levels offered

  • Fixed costs includes

    • Travel Labor

    • Quality Parts

Contact us to request more information

or for a personalized quote.

NOVEOS® Service Plan Provisions

Full Service Plan

On-site repair during regular business hours

On-site repair 24/7
excluding company holidays

Unlimited labor, parts, travel

Standard phone and e-mail support

Unlimited priority phone and e-mail support

Bi-annual preventive maintenance visits

Software updates and system check

Extended Service Plan