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Support Plans & Service Agreements
Choose a plan that achieves your particular goals.
We offer a range of plans and warranties to improve the overall productivity of your lab, the long-term performance of your instrumentation, and your total cost of ownership.
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Multiple levels offered
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Fixed costs includes
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Travel Labor
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Quality Parts
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Contact us to request more information
or for a personalized quote.
NOVEOS® Service Plan Provisions
Full Service Plan
Extended Service Plan
On-site repair during regular business hours
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On-site repair 24/7
excluding company holidays
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Unlimited labor, parts, travel
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Standard phone and e-mail support
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Unlimited priority phone and e-mail support
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Bi-annual preventive maintenance visits
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Software updates and system check
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On-site repair during regular business hours
​
On-site repair 24/7
excluding company holidays
√
Unlimited labor, parts, travel
√
Standard phone and e-mail support
√
Unlimited priority phone and e-mail support
√
Bi-annual preventive maintenance visits
√
Software updates and system check
√
HYTEC Plus 288
Full Service Plan
On-site repair during regular business hours
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Unlimited labor, parts, travel
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Standard phone and e-mail support
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Bi-annual preventive maintenance visits
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